Covey Basics - Your Canadian Business Products Expert

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National Account Program
Major Accounts Program
Supplier Rebates
Free Returns Policy
Free Charge Privileges
Rental Products Program
Credit Application
Manual Return Application
Stamp Order Form

National Accounts Program - NAP - Your National Contract Network

NAP’s only purpose is to develop national programs with consistent and competitive pricing and dedicated local service.

Basic’s National Account Program (NAP) was formed to give our customers the same high level of service from Coast to coast by a locally owned Office Product supplier. In the fall of 2000 we joined with the American Office Products Distributors, to expand our distribution to North America. AOPD was formed in 1978 to offer national contract agreements and nationwide distribution to customers. Today, AOPD is the world's largest network distributor of office products.

NAP has the flexibility to tailor your contract to your specific needs - pricing options, ordering methods, catalogs, billing and payment options and reporting - all customizable by location, not just by contract.

By utilizing local distributors, Basics can be more responsive and flexible to give you superior local service. Each distributor is required to have a dedicated "NAP Contract Team" consisting of a National Accounts Administrator, Systems Manager and National Accounts Sales Manager. These teams ensure efficient implementation and operation of each NAP contract.

The NAP System oversees all aspects of your contract, ensuring contract adherence, pricing integrity and accurate invoicing. All NAP distributors are linked electronically to the NAP Central System though on site Management Systems, providing a uniform platform of systems operation at all locations.

NAP gives you flexibility to do business your way, superior service through the industry's leading distributors, quality products, the convenience of "one stop shopping" and value-added programs to save you time and money. NAP is Your National Contract Network.

NAP Independent Distributors Network

With NAP you get the best of both worlds; a dependable national program and superior local service.

With sales and distribution facilities throughout the United States and Canada, there is an NAP location near you. With NAP you enjoy the benefits of a consistent, national program with local service advantages. Having an independent distributor insures that you are not being lost in the shuffle at a big corporation. NAP sales and customer service representatives are friendly, attentive to your needs, and provide you with personal service.

NAP distributors are leaders in the office products industry. Only contract stationers with substantial experience, financial and physical resources, and commitment qualify for review by NAP’s Board of Directors for membership. This means you can be assured that you will receive only the highest quality service from NAP’s independent distributors.

Major Accounts Program

We have special incentives for large volume purchase clients. Your company may qualify for our Major Account program. For Details contact us.

Supplier Rebates

Every month our suppliers offer rebates on products advertised in our current monthly flyer. For this month’s rebates click here for details.

Free Returns Policy

We are happy to make exchanges or refunds on any catalogue item. Please return your merchandise in it's original packaging, with a copy of the sales invoice, within 30* days of purchase. Please let us know your reason for returning the product. (*14 Days for Office Machines - Printers, fax, copiers etc.)

Free Charge Privileges

When your business's credit has been approved, you will enjoy free charge privileges with no interest for 30 days. If you don't have an account, please fill out our online Credit Application (secure).

Rental Products Program

We offer a wide variety of office products for rent. Please click here for more details. If you are looking for something specific that is not shown on our list, please contact us.

Credit Application

If you do not currently have an account with us and would like to open one, click here for your application (aussi disponible en français).

Manual Return Authorization

We understand that there may be cause for returns so to make that process easier, please click here for your Return Authorization form.

Stamp Order Form

You can order your custom stamps online at http://covey.utypia.com or you can download our Covey Custom Stamp form and fax your order in to us directly.