Building Machines From Paperclips

From Instructables.com

Several months ago I awoke one morning with an idea for a project. I had gone to bed thinking about a presentation I am going to make to a group of middle and high school technology teachers in a couple of months. I wanted to come up with a simple and inexpensive projects they could use to teach their students some aspect of technology and hopefully inspire their creativity. During the night I dreamed of making machines out of paperclips and this project was born. As for the cost of this project – the wood and paperclips cost me 37 cents.

I already had several projects I was working on at the time so I thought about the idea for a couple of months before I actually sat down with a box of paperclips and started trying to make a machine. During those months I figured out the design and process for making the machine parts and a way to assemble them. I found that I only needed a few items and tools to get started. I found the process to be easy. Paperclip machines are interesting to design and build, and fun to operate when finished. I think the sculptural form of these machines take on an artistic element as well.

For educators this project is a great way to teach students the physics of mechanical machines including cranks, levers, fulcrum points, rotary and linear motion all while stirring their curiosity and developing their mechanical aptitude. In PLTW: this could go under Modeling and Design as a miniature working model or as a machine prototype in manufacturing or structural systems.  It could also go under the Power/Energy section.  In STEM: it could go under nearly all of the categories. Many thanks to dauphin 1974 who shared a link to a project called FAT Friday at MIT. http://web.mit.edu/museum/programs/fat.html) In that program groups and individuals build machines and then link them together in a row to create a chain reaction. I would think it would be pretty simple to come up with a way to do something similar with paperclip machines. That would allow a whole class of students to each build their own paperclip machine and then link them all together to create a chain reaction.

PS – If I win the Grand Prize in the Shop Bot Contest – and I sure hope I do – I will use it to make proto boards for this project and others for middle and high school students in the STEM program.

Here is a video of the paperclip machine I built:  VIDEO

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10 Ergonomic Tips for Setting Up Your Home Workstation

Two plus years working from the couch and kitchen table had my back and wrists all cranky, to say the least. Hence, I recently set up a permanent workstation, taking into account some best ergonomic practices that I’ve garnered over 14 years of some-sort-of-desk-job history. I’m happy to report that, almost immediately, my back and wrists graciously behaved as a result of my mostly-minor modifications. I figured yawl (that’s how we do in the East) might benefit from a handy check list of 10 things to consider when settling down for a day – or 14 years – of your own desk work. The list is just a guide on seated positioning, so I didn’t hit on adjustable tables, standing workstations, glare, or any helpful exercises. See the resources at the end of this post for more ergo tips and gear [more...]

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Payroll earnings up 0.2 per cent in February: StatsCan

OTTAWA – Statistics Canada says average weekly earnings of non-farm payroll employees rose to $886.45 in February, up 0.2 per cent from January.

On a year-over-year basis, earnings rose 1.8 per cent.

The agency says the annual increase reflects a number of factors, such as wage growth and changes in the composition of employment by industry, occupation and level of job experience.

The year-over-year growth in weekly earnings was slowed by a fourth straight monthly decline in hours worked.

On an annual basis, wage growth in the construction and wholesale trade sectors outpaced the 1.8 per cent national average.

Average weekly earnings increased in every province in the 12 months to February and growth was above the national average in six provinces, with Saskatchewan and Newfoundland and Labrador leading the way.

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Identifying Your Ideal Customer

Who do you think your products or services appeal to?

If your answer is “everyone” keep reading. Businesses with too large a target market (i.e. every household in America) struggle to get any customers at all, and here’s why: not understanding who your customer really is keeps you from being able to better serve that customer.

Paint a Picture

If you’ve never completed an exercise on identifying your ideal customer, I encourage you to do one now. Grab a notebook or start typing. Answer the questions fully, and get creative if you’re not sure of the answers. The goal is to paint a picture of who your ideal customer is. You’ll likely have other types of customers, but focus on the ones that you enjoy serving, and who you want more of:

  • Who is my ideal customer in terms of age, gender, education, location?
  • What other sorts of products do they buy that relate to mine?
  • If you’re B2B, what role does your customer have in their company?
  • Where do they get their information about brands? Online? Print? Television? Friends?
  • How did they find your company?
  • What’s important to them?
  • What do they think of the value of your product?

Next, take a tip from Ivana Taylor of DIY Marketers, who suggests modeling your ideal client profile on an actual client. Consider what makes this customer perfect in your mind. You can physically draw a person or cut images and words from a magazine to visually define this person. When you’re done, your profile may be similar to this example:

“My ideal client is a male small business owner. His budget is small, but not tiny, and he understands the value of marketing, though he may not have the skills or time to work on it himself. He also invests in an accountant, as well as web-based sales software. He reads small business blogs (which is how he found my company). He values customer relationships and trust over just getting more web traffic. He finds my prices a little high, but knows that the investment is worthwhile.”

Shedding the Rest

The purpose of this exercise is to ensure that all your marketing, web copy and messaging targets this specific type of customer. Again, if your branding is too generic, and you’re trying to be all things to all people, you’ll fail. Zero in on writing your messaging directly to this ideal customer, and you’ll find that you instantly attract more of them.

The secondary purpose of the exercise is to get rid of the client types you don’t want. You know the ones – you lose money working with them simply because they take up a lot of your time. Or they try to nickel and dime you on projects. These customers aren’t worth your time, and by better targeting your messaging, you’ll send subtle signals that send them the other way.

By properly identifying who your ideal customer is, you set your company on the right track to getting more (and better) business.

 
Read more: http://feedproxy.google.com/~r/SmallBusinessTrends/~3/PubJuDuKcKI/identifying-your-ideal-customer.html#ixzz1t9asFiXa

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What I Learned About Great Meetings from Steve Jobs

The principle of keeping meetings small and made up of smart people is deeply woven into the religion of electronics behemoth Apple and is key to any organization that wants to nurture quality thinking. The idea is pretty basic: Everyone in the room should be there for a reason. There’s no such thing as a mercy invitation. Either you’re critical to the meeting or you’re not. It’s nothing personal, just business.

Apple co-founder, the late Steve Jobs, actively resisted any behavior he believed representative of the way big companies think — even though Apple had been a big company for many years. When he called a meeting or reported to a meeting, his expectation was that everyone in the room would be an essential participant. Spectators were not welcome.

This was based on the somewhat obvious idea that a smaller group would be more focused and motivated than a large group, and smarter people will do higher quality work.

For a principle that would seem to be common sense, it’s surprising how many organizations fail to observe it. How many overpopulated meetings do you sit through during the course of a year? How many of those meetings get sidetracked or lose focus in a way that would never occur if the group were half the size? The small-group rule requires enforcement, but it’s worth the cost.

One reason why large, unwieldy groups tend to be created in many companies is that the culture of a company is bigger than any one person. It’s hard to change “the way we do things here.”

At Apple, because quality is stressed over quantity, meetings are informal and visible progress is made on a weekly — if not daily — basis.

In one large technology company with which I worked, I found a framed sign in every conference room designed to nudge the employees toward greater productivity. The headline on the sign was how to have a successful meeting. The content read like it came right out of a corporate manual, which it likely did. It featured a bullet-pointed list of things like “State the agenda at the start of your meeting,” “Encourage participation by all attendees,” and “Conclude your meeting with agreement on next steps.”

If big companies really feel compelled to put something on their walls, a better sign might read:

How to Have a Great Meeting

1. Throw out the least necessary person at the table.
2. Walk out of this meeting if it lasts more than 30 minutes.
3. Do something productive today to make up for the time you spent here.

Whatever your motivation, what you’re really saying is that you don’t have the right people on the job. So fix that. When populated by the smartest people, small groups will give management more confidence, not less.

Apple’s advertising agency — Chiat/Day, before it merged with TBWA Worldwide — succeeded by the same philosophy. I was a creative director, and our small group matched up well with Apple’s small group. Limiting the size of our group helped us produce work quickly, get information fast and have the agility to react to unexpected events.

Related: Four Tools for Improving Office Collaboration

The agency’s founder, the late Jay Chiat, had set a similar tone decades earlier. Jay and Steve had a unique relationship in the days of the original Macintosh. I had the pleasure of being personally ejected from a meeting by Jay during one of my several stints at Chiat/Day. Surveying the room before the start of a meeting, Jay took one look at my art director partner and me and said, “What are you guys doing here?” “Beats me,” I said. “We’re just responding to the invitation.” Jay told us to get out and “go create something.”

The working styles of both Jay and Steve have stuck with me over the years. I can think of no better examples of leaders with a talent for keeping their teams focused on the mission and focused on producing great results. And both built spectacularly successful businesses. It’s not a coincidence.

This article is an edited excerpt from Insanely Simple: The Obsession That Drives Apple’s Success (Portfolio/Penguin, 2012) by Ken Segall.

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Want to See What a $178 Pen Looks Like?

You Gotta Admit, She’s a Beauty…

If you ever wanted to see what a highfalutin pen looked like, here’s your chance.  The thing is – I think it’s a knockout! When I saw the price, I was all ready to give it a hard time.  Then I went and fell for it.  Story of my shopping life.

The Waterford Lismore Platinum-Plated Roller Ball Pen (WF/103/PLA) would make an excellent gift for a boss, secretary, or much (much, much, much) respected colleague. But, don’t be a dummy… leave the price tag on.

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Seven Tips for Coping with Customer Questions

Do you sometimes think your customers are clueless based on the questions they ask? If so, you are not alone.

A new survey from IT-employment agency Robert Half Technology reveals chief information officers get asked some pretty bizarre questions – and many of them clearly fall outside the realm of an IT staff’s job description. Among the IT help-desk requests the surveyed CIOs got:

  • Can I turn on the coffeepot with my computer?
  • How do I start the Internet?
  • Can you come over and plug in this cord for me?
  • How do I pirate software?
  • Can you recommend a good dry cleaner?

Funny – and yet not. But the range of crazy questions demonstrates how important it is to train customer-service employees to be ready for anything.

Here are seven tips for excellent customer service that any business can use:

Listen. Sometimes, customers just need to know someone at the company is interested in their problem, notes John Tschohl, co-author of Achieving Excellence Through Customer Service.

Apologize. Don’t engage in fault-finding or laying blame, but do let the customer know you are sorry they had a problem, says Tschohl.

Take them seriously. Customers’ questions may seem ridiculous, but they’re important to that customer. Try not to laugh.

Stay calm. Customers may be irate, frustrated, or just irritating. But don’t get down on their level, ever. Just staying calm can make customers feel you care and have the ability to help them.

Suggest solutions. Help-desk workers should have the power to resolve more than 95 percent of customer issues without having to pass the customer on to another person. Allow line workers to give out free coupons, accept returns, give refunds, and take other needed remedies without having to consult anyone. Then they can offer customers a range of options for resolving their problem, and get the job done, Tschohl says.

Be available. These days, smart customer service means setting up a help desk on Facebook, Twitter, or wherever else your customers hang out online.

Acknowledge your limits. If you’re asked a crazy question like the one above, simply say that you’re sorry their request isn’t within the scope of what your company provides. You can’t be everything to everyone.

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How Much Should You Pay Yourself?

As raises go, this was a doozy. Andy Meadows, founder and CEO of custom software company Live Oak 360 in Austin, Texas, decided to increase his salary in the summer of 2010. He didn’t bump it up by 5 percent, or 10 percent, or even 25 percent. Instead, he doubled it — to what he calculated an outsider would charge to do his job. It was a stretch for his then eight-year-old company, but Meadows is now convinced it was the right thing to do.

“Raising my salary to a market level forced me to look at my company from an investor’s perspective,” Meadows says. “It helped me better understand the value of my own time.”

As he began looking at the hours he was devoting to different tasks, he explains, he began asking if they were really tasks he should be doing, based on what the company was paying him, or if they were better suited to one of his employees. Often, the latter was the case, and he learned to cede those tasks to others. “It allowed me to turn myself loose from a lot of digging and hunting for information, and spend more time finding new and better business,” he says now.

The case for market-based wages
Meadows’ epiphany resulted from his work with CPA and business consultant Greg Crabtree, founder of Crabtree, Rowe & Berger PC in Huntsville, Alabama, and author of “Simple Numbers, Straight Talk, Big Profits!” (Greenleaf Book Group Press, 2011). Meadows had hired him to help split Live Oak 360 into three distinct companies.

Crabtree helped with that restructuring, while also driving home his view that as many as 90 percent of entrepreneurs underpay themselves in what often proves to be a misguided attempt at thrift. It then skews their understanding of how well their companies are performing, and in some cases dilutes the incentive they need to make their companies more profitable. If their companies are structured as S corporations, it also can invite an audit from the Internal Revenue Service, which may see it as a ploy to avoid payroll taxes.

“If you’re not paying yourself a market-based wage, the net income on your books is irrelevant — it’s a lie,” Crabtree says. “Over time, you tend to forget that.”

While acknowledging that some entrepreneurs can’t afford to pay themselves a market-based wage, especially during their startup years, Crabtree recommends they at least maintain an extra set of pro forma books showing how their company would be performing if they did.

“If your market-based wage should be $100,000 and you’re only paying yourself $50,000, I want you to book that $100,000 in this extra set of records and show that loss of $50,000,” Crabtree says. “I want you to feel the pain. I want you to understand that until you’ve paid yourself a market-based wage and still turned a profit, you’re losing money.”

That brutally honest approach, Crabtree says, forces entrepreneurs to think about how long they’re willing to accept below-market wages before they fix what’s wrong or find something else to do for a living. “I can’t help them succeed unless I have them look at reality,” he says. He recalls working with one client, an engineer, who had switched careers and opened a bakery but simply wasn’t able to replace his old salary. After taking a hard look at the numbers, he closed his business.

An incentive to grow your business faster
For Meadows, the outcome was much better. Forced to justify the higher paychecks he was cashing, he says, he became more intently focused on growing his company’s business. Sales and profits rose. His employees began to grow, too, enhancing their career skills.

Small-business owners can arrive at a fairly good estimate of what their salary should be, Crabtree says, by visiting websites such as Salary.com or talking to their accountants, who probably do work for other small-business owners and can provide a general overview of what they’re seeing in the marketplace.

In addition to incentivizing them to improve their company’s operations, Crabtree says, taking a market-based wage can make it easier for entrepreneurs to appreciate what they must pay other key employees if they want to attract talented workers. After all, a business owner who cheats on his own salary is likely to find it hard to cough up a fair wage for those working under him.

“If you don’t pay market-based wages to your team, you set into motion things that force employee turnover, and the expense of that is well documented,” Crabtree says. “You also end up hiring people who are not that productive in the first place. If you pay a market-based wage, you can demand market-based performance.”

In short, Crabtree says, paying yourself a fair wage is a powerful engine for driving business growth and building wealth. If you’re not paying yourself what you’re worth, you may be hurting, not helping, your small business.

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Tips to Reduce and Manage Job and Workplace Stress

In this difficult economy, many of us are finding it harder than ever to cope with stress in the workplace. Regardless of occupation, seniority, or salary level, we’re spending more and more of our work days feeling frazzled and out of control, instead of alert and relaxed.

While some stress is a normal part of the workplace, excessive stress can interfere with your productivity and reduce your physical and emotional health. Finding ways to manage workplace stress is not about making huge changes to every aspect of your work life or rethinking career ambitions. Rather, stress management requires focus on the one thing that’s always within your control: you.

Coping with work stress in today’s uncertain climate

For workers everywhere, the troubled economy may feel like an emotional roller coaster. “Layoffs” and “budget cuts” have become bywords in the workplace, and the result is increased fear, uncertainty, and higher levels of stress. Since job and workplace stress increase in times of economic crisis, it’s important to learn new and better ways of coping with the pressure.

The ability to manage stress in the workplace can not only improve your physical and emotional health, it can also make the difference between success or failure on the job. Your emotions are contagious, and stress has an impact on the quality of your interactions with others. The better you are at managing your own stress, the more you’ll positively affect those around you, and the less other people’s stress will negatively affect you.

You can learn how to manage job stress

There are a variety of steps you can take to reduce both your overall stress levels and the stress you find on the job and in the workplace. These include:

  • Taking responsibility for improving your physical and emotional well-being.
  • Avoiding pitfalls by identifying knee jerk habits and negative attitudes that add to the stress you experience at work.
  • Learning better communication skills to ease and improve your relationships with management and coworkers.

Tip 1: Recognize warning signs of excessive stress at work

When you feel overwhelmed at work, you lose confidence and may become irritable or withdrawn. This can make you less productive and less effective in your job, and make the work seem less rewarding. If you ignore the warning signs of work stress, they can lead to bigger problems. Beyond interfering with job performance and satisfaction, chronic or intense stress can also lead to physical and emotional health problems.

Signs and symptoms of excessive job and workplace stress

  • Feeling anxious, irritable, or depressed
  • Apathy, loss of interest in work
  • Problems sleeping
  • Fatigue
  • Trouble concentrating
  • Muscle tension or headaches
  • Stomach problems
  • Social withdrawal
  • Loss of sex drive
  • Using alcohol or drugs to cope

Common causes of excessive workplace stress

  • Fear of being laid off
  • More overtime due to staff cutbacks
  • Pressure to perform to meet rising expectations but with no increase in job satisfaction
  • Pressure to work at optimum levels – all the time!

Tip 2: Reduce job stress by taking care of yourself

When stress at work interferes with your ability to perform in your job, manage your personal life, or adversely impacts your health, it’s time to take action. Start by paying attention to your physical and emotional health. When your own needs are taken care of, you’re stronger and more resilient to stress. The better you feel, the better equipped you’ll be to manage work stress without becoming overwhelmed.

Taking care of yourself doesn’t require a total lifestyle overhaul. Even small things can lift your mood, increase your energy, and make you feel like you’re back in the driver’s seat. Take things one step at a time, and as you make more positive lifestyle choices, you’ll soon notice a reduction in your stress levels, both at home and at work.

Get moving

Aerobic exercise—activity that raises your heart rate and makes you sweat—is a hugely effective way to lift your mood, increase energy, sharpen focus, and relax both the mind and body. For maximum stress relief, try to get at least 30 minutes of heart-pounding activity on most days. If it’s easier to fit into your schedule, break up the activity into two or three shorter segments.

Make food choices that keep you going

Low blood sugar can make you feel anxious and irritable, while eating too much can make you lethargic. By eating small but frequent meals throughout the day, you can help your body maintain an even level of blood sugar and avoid these swings in mood. Read: Healthy Eating.

Drink alcohol in moderation and avoid nicotine

Alcohol temporarily reduces anxiety and worry, but too much can cause anxiety as it wears off. Drinking to relieve job stress may also eventually lead to alcohol abuse and dependence. Similarly, smoking when you’re feeling stressed and overwhelmed may seem calming, but nicotine is a powerful stimulant – leading to higher, not lower, levels of anxiety.

Get enough sleep

Not only can stress and worry can cause insomnia, but a lack of sleep can leave you vulnerable to even more stress. When you’re well-rested, it’s much easier to keep your emotional balance, a key factor in coping with job and workplace stress. Read: How to Sleep Better.

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When It Comes to Successful Networking, Everyone Wants to Get Along

Over the past three years, my colleagues and I conducted an extensive global survey about networking and gender for our new book, Business Networking and Sex: Not What You Think.

To our surprise, men and women mostly agreed, often quite closely, on the questions about the practice, value and experience of networking. Then came a little surprise.

The final survey question was open-ended: Do you have any story about networking between men and women that you would like to submit for possible use in the book? If so, please describe.

Nearly 1,000 participants responded. And what stories! When given the opportunity to say something personal about networking experiences, 545 women and 403 men told strikingly different stories. It was almost as if they lived in two different worlds.

Many women wrote of feeling undervalued, intimidated, ignored, overshadowed or patronized. Others told of sexual harassment. Some men also had negative things to say about women they had met and worked with. But most men gave positive responses, as did some women. Some men said they enjoyed working with women, and some women even expressed a preference for working with men.

However, almost all of the respondents—even those who made positive comments—told us how differently they felt men and women approach the art of networking. Most seemed to agree that in networking situations, men were more focused on business and women, more on relationships.

In their comments, men often cited the different networking styles of men and women, but on the whole, they felt women were as effective at networking as men and sometimes even better. Their difficulties with women had mostly to do with not wanting to appear sexist.

Why did the opportunity to comment about the gender differences unleash a number of negative comments? In a phrase, the exception becomes the perception. Most women don’t put up sexy photos on their websites. Most men don’t behave like frat boys. But it’s the few who do who stand out. Such people create the impression that there’s a lot of that sort of thing going on out there.

Although few women report having any difficulties themselves, they believe problems between men and women are very common because they’ve heard about them through the grapevine or on the Internet. The same goes for men. They said they like networking with women and rarely encounter problems, but they hear stories about women who are oversensitive to innocent comments or believe they’re being discriminated against. They also hear about women who dress provocatively and women who won’t network with men.

At the end of the day, both the men and women in the survey are strongly committed to networking. They believe in its value, try to connect regularly and look for ways to improve networking skills. The fact that difficulties sometimes arise doesn’t alter their commitment to networking.

When a problem does develop and gets in the way of successful networking, smart businesspeople look for solutions. Here are some dos and don’ts derived from the survey responses that can help you avoid negative perceptions when you network:

Men can avoid being perceived as sexist if they:

  1. Maintain eye contact with women during conversation.
  2. Stick to talking about business.
  3. Don’t get too personal.

Women can avoid perceptions that could encourage unwelcome advances from men if they:

  1. Dress professionally.
  2. Act businesslike and have a firm handshake.
  3. Avoid any hint of flirtatiousness.

Called the “father of modern networking” by CNN, Dr. Ivan Misner is a New York Times bestselling author. He is the Founder and Chairman of BNI, the world’s largest business networking organization. His newest book can be viewed at www.BusinessNetworkingandSex.com. Dr. Misner is also the Sr. Partner for the Referral Institute, an international referral training company.

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